Frequently asked questions
APPOINTMENTS & BOOKING FEE
Appointments are required. You can book an appointment here.
Please book 1x 20 minute slot per 2 people
There is a booking fee of £10 which will be deducted from your payment on the day of the appointment.
Appointments can be rescheduled at no extra cost.
The booking fee is non refundable for missed appointments or appointments that are cancelled on the scheduled day.
Gift card vouchers will have the £10 booking fee reimbursed on the day of the appointment.
HOW LONG DOES THE PROCESS TAKE
10 minutes per person
THE PROCESS OF PHOTOGRAPHING YOUR IRIS
At EYECONART we use our own patented EYESTUDIO technology to capture an ultra-high resolution photograph of your eye. With specialist image editing software we isolate the iris and enhance its detail, then create a professional quality art print for you to keep - your personal EYECON.
PRINT & FRAME OPTIONS
ACRYLIC
HIGH DEFINITION METAL
DIGITAL FILES
The digital files links are sent via email for you to download
DO YOU NEED TO PHYSICALLY BE PRESENT
Yes
RESTRICTIONS & MINIMUM AGE
If you are sensitive to bright lights or suffer from light-triggered conditions such as migraines or epilepsy we recommend you do not attend. Minimum age is 10 years old
PRICES
Please see the price list
*Prices subject to change, any bookings made before the increase will not be affected.
GIFT CARDS
Available, please see GIFT CARD page
CAN I WEAR CONTACT LENSES
"Soft" or daily lenses can normally be worn during the photography, coloured contact lenses must be removed.
PRODUCTION & DELIVERY TIMES
Digital downloads within 24-48 hours.
Prints and framing vary depending on selection
RETURNS & REFUND POLICY
No refund or returns as this is a personalised offer